Business Texting Direct customer-to-business SMS

YOUR CUSTOMERS ARE READY TO TEXT

Use your main number to help.

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SMS Business Text Messaging services for direct to customer texting

How does Business Texting Work?

Texting Made Simple

Groups

Your staff can join a text group to assist in handling in-bound and out-bound text messages.

Your can join easily and you can join multiple groups for extra coverage.

Single-Pane

The SMS experience shows in your primary phone system view. No 3rd party apps required!

Right next to your internal chat and voicemail, SMS messages show with real-time response.

Onboarding and Integration

Each direct number can be a group. We work with your team to establish your texting preferences and train each user.

Call (or text) today to learn how this can work for you!

Business Texting Overview

Download our One-Page Service Explanation

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SMS Explanation of Service

See our Texting abilities in action

See How

Go One-On-On Business Texting is a game changer

CodeBlue Technology Cloud Voice Text Messaging Services

Send Text Messages from your business telephone number

Each telephone number in your business can be a text message “Group” including your direct number and your published main number.

Members of your company can sign-in to each group and assist with inbound texting.

SMS supports images and texts up to 160 characters per text.

Texting Groups

Sign in to each phone number as a member of the phone system, and make/take text message conversations.

Engage with your customers in a way that they find most personal and convenient.

Keep the conversation within your team for full coverage at volume.

Backup and Recovery

Your messages and conversations are owned by the business and backed up with your call history, voicemails and messages.

Keep your communications and history for personalized marketing, branding efforts, customer service requests and more.

Privacy and Compliance

CodeBlue’s commitment to SOC II compliance underscores our dedication to the highest standards of security for our data centers and cloud offerings.

By adhering to these rigorous security practices, we ensure that your data is protected with the utmost care and integrity, providing you with confidence in the safety and reliability of our services.