Fully Managed User Support Support that follows you where you need it

person standing with laptop with IT services listed around them

Comprehensive Device Support: Whether you’re using a desktop, laptop, smartphone, or tablet, our IT services provide seamless assistance across all devices, ensuring your team stays productive no matter what they’re using.

On-Demand Troubleshooting: Get immediate support for any service disruptions or technical issues, without worrying about the limitations of outdated support models. Our team is equipped to handle everything remotely and in real-time.

Enhanced Flexibility and Mobility: With our modern IT support, you can access help from anywhere, enabling a mobile workforce and empowering employees to work from any location without compromising efficiency or security.

By the User vs. By the Device

CodeBlue’s User Support service delivers comprehensive technical support and management for employees’ devices and services, ensuring seamless productivity. With this solution, users can quickly access remote or on-site support without additional costs to the business owner.

Our user-focused support model simplifies IT cost analysis by linking support to individual users, not outdated devices or unused licenses. This approach eliminates overpayment for obsolete equipment or unnecessary software licensing, optimizing your IT budget. CodeBlue’s User Support is designed to handle all technical issues efficiently, providing your business with clear value and hassle-free support.

Behind the Tech

Each user receives a one-on-one experience with tech support. This relationship gives the owner the freedom to do what they need to run their business.

Your users get value in a team. Our dedicated Client Advocates work with your staff to resolve any technical challenges, onboarding, offboarding or new projects without an additional expense to you.

See All IT Support Options